C-Soft dispatch software

C-soft is the industry’s most flexible and capable software dispatch console and is the perfect application for any dispatch environment.

C-Soft delivers all of the dispatch capabilities you expect while also giving you the flexibility that only an IP-based software console can provide: simple and quick deployment in the field, easy back-up of communications assets, and the ability to save multiple configurations on a single computer. This proven application has been deployed in communication centers around the world in applications from 911 dispatch to mobile command centers and transportation management.

SCALABLE SOLUTIONS
Telex C-Soft dispatch consoles are scalable to meet your current requirements, as well as grow to meet your future demands.

HIGHLY CONFIGURABLE
The C-Soft console is designed to meet your operational requirements. Operator screens can be designed and set up to accommodate and adapt to the way your organization communicates.

EASY TO OPERATE
C-Soft’s intuitive design makes it extremely user friendly and easy to learn and operate.

Specifications

DTMF Keys
Full 16-key keyboard

Paging
Multiple formats supported, Quickcall II in both the 100 and 1000 group formats, DTMF, Knox, 5/6 tone, and manual frequency

Alert Tones
Steady, Pulsed and High-Low Warble with frequency and duration programmable

Pre-Recorded Announcements
Audio files in the .wav format can be transmitted to selected lines via a single button press

Programmed Group & Mute
For both Group and Mute functions, lines can be selectively included within these programmed buttons allowing for instant access to particular lines of interest

Status Indicators
24-hour Clock, VU Meter, PTT Indication, and Instant Recall Recorder

Audio Interfacing
ADHB-4 and ADHB-4 Gen 2 allow for a variety of headsets, desktop microphones, NENA phone, footswitch, and up to six speakers

SIP Telephony
Crosspatch, DTMF hold, call history, phone directory, stun and proxy server. Provides audio adjustment with silence detection and jitter buffering, Able to specify IP address for SIP connections. 2 lines included, expandable to 6 or 12 lines.

Vocoder Types
High and low bandwidth vocoders assignable on a per-line basis

Over the Air Interfaces (via IP-224)
MOTOTRBO™, Motorola Smartnet/Smartzone, NEXEDGE, IDAS, Tetra, P25 DFSI, and DMR

Direct IP Interfaces (optional)
P25 DFSI, P25 CSSI, DMR - AIS, and NEXEDGE

Encryption
For P25 systems using DES and AES 256 bit standard, FIPS 140-2 compliant*

Mapping
Dependent on radio interface. Supported via .kml file.

Supported Commands
Channel/Talk Group change, Group/Private call, Encryption, GPS, Monitor, Call Alert, Radio Check/Enable/Disable, Remote Monitor, Text Messaging, Status Request, Scan and Talk-Around. Commands vary based on interface type see manual for more details.

Number of Lines
2 to 200 depending on configuration purchased

User Interface
User-controlled look and feel using included design and configuration software

Signaling Capabilities
MDC12000 encode and decode, NEXEDGE, FleetSync encode and decode, DTMF, serial and OTA FleetSync, 5/6 tone - supports emergency , group, individual, and status calls

Instant Recall Recorder
Tracks the last ten minutes of both select and unselect speaker audio

Information Windows
Per-Line Call History, Active Emergency, Emergency History, Manual Call List, Status Windows, and Call Queue

Per-Line Call Playback
One hour of recording up to 100 lines with one line included in base software

External Recorder Compatible
Many companies supported, contact sales or support for current list

Intercom
Yes, between consoles